Services
HOME WARRANTY MANAGEMENT
Take all warranty requests from homeowners.
Physical warranty walks for all homes enrolled.
Live warranty orientation with physical booklets and warranty request procedures.
Homeowner education/set up and activation for home systems. Such as sprinklers, ring cameras, and garage door openers.
Track, manage, and dispatch original contractors/trades and coordinate with homeowners for scheduling repairs.
ORIENTATION / EDUCATION
Dedicated US-based call center exclusively handling new construction home warranties.
Educate homeowner on the coverages provided by the warranty and teach them the difference between landlord and homebuilder.
Provide written documentation to the builder and homeowner containing a detailed list of warranty requests and if those are viable or not when compared to the official warranty booklet.
AFTER HOURS AND EMERGENCY SERVICES
Dedicated 24-hour emergency phone number and email.
In-house emergency contractors on standby for HVAC, Plumbing, and Electrical.
INSURANCE-BACKED WARRANTY
Insurance-backed structural warranty covering the full initial sales price of the home.
Footings and foundation systems
Soil movement and expansion
Roof framing systems
Load-bearing walls and partitions
Beams
Columns
Floor framing systems
Girders
Lintels and masonry arches
General liability and builder’s risk discounts available. Click here to learn more.
